Platform
Platform pillars
Smart NexCX
The AI-ready CJM platform
Smart Connect AI
AI for citizen and customer dialogue
AI appointment booking via chat
Voice — AI phone assistant
Administration via chat
Reporting in natural language
Modules · 11 in 5 clusters
Online appointment scheduling
Call-up system & queue
Terminals & check-in
Dashboard, reporting & BI
Administration & multi-tenancy
Live demo
Experience AI live
Book an appointment by chat — in the real assistant, no sign-up.
Try it now →
Solutions
By industry
Public administration
Citizen service with AI relief
Healthcare · hospitals, medical centres
By use case
AI citizen service: chat & phone
Appointment management
Visitor flow & queue
Data-driven workforce planning
Reference
Customer Journey Management trifft auf digitale Gebäudenavigation.
Die erste Kommune Deutschlands, die Online-Terminvergabe und digitales Gebäudemanagement kombiniert.
All References →
References
By continent
Europe
North America
By industry
Public administration
Healthcare
Other
All references · filterable →
FEATURED CASE
Customer Journey Management trifft auf digitale Gebäudenavigation.
400.000+
Termine pro Jahr
~3.000
Kunden täglich (Bürgerämter)
500.000+
Einwohner
Die erste Kommune Deutschlands, die Online-Terminvergabe und digitales Gebäudemanagement kombiniert.
Read case study →
Packages
Service packages
Basic
Plus
Professional
Enterprise
Compare all packages →
Understand pricing
Pricing model & packages
Quote
An individual quote
By modules, locations and resources — we work it out for you.
Request a quote →
Knowledge
Read
Blog
Live & dates
Webinars
Events & trade fairs
Webinars
Request the recordings free of charge
Appointment control, visitor flow and AI in customer dialogue — every webinar as a recording.
View the webinars →
Company
About Smart CJM
About us
Partners
Hardware and software partners
News
Our history
Events & trade fairs
Where to meet us in 2026
Contact
Contact
Support
Hotline and help desk
Let's talk
Advice without sales pressure
30 minutes with an expert for your sector.
Pick a slot →
Contact
Demo
Huhu
This is a huhu page
-René
