Smart CJM
Attendees of the Smart CX Public user conference follow a talk in the hall; a speaker presents on stage in front of the projected programme.

Events 2026

Meet us in person

Smart CJM will be present at three events in 2026: the Smart Customer eXperience Council on 23 September 2026 in Krefeld, the Smart Country Convention from 13 to 15 October 2026 in Berlin, and the Smart CX Public user conference on 11 November 2026 in Frankfurt am Main.

Upcoming events

Smart Customer eXperience Council

2nd council · closed circle of council members

Date
Wednesday, 23 September 2026
Location
Krefeld
Time
10:00 – 16:00

The Smart Customer eXperience Council is the closed exchange circle of our council members. The second council takes place in Krefeld on 23 September 2026 - with insights into product development and an open exchange about what the members expect of customer journey management in the years ahead.

Attendance is reserved for council members. Interested in the council?

Smart Country Convention

Exhibitor at the shared IONOS booth

Date
Tuesday to Thursday, 13 – 15 October 2026
Location
Berlin Exhibition Grounds
Hall · booth
to be confirmed

The Smart Country Convention is the leading trade fair for digital government and public services. From 13 to 15 October 2026 Smart CJM is present at the shared IONOS booth at the Berlin Exhibition Grounds. Arrange a meeting in advance - that way we have time for your questions even when the booth is busy.

Smart CX Public

User conference for customers and prospects

Date
Wednesday, 11 November 2026
Location
Frankfurt am Main
Time
10:00 – 16:00

Smart CX Public is our user conference for customers and prospects. On 11 November 2026 in Frankfurt am Main we show where our platform is heading and give users the opportunity to exchange experiences directly with one another. Attendance is also open to prospects who do not yet use Smart CJM.

Further dates for 2027 will be published here. Do not want to miss anything? Get in touch

Would you like to meet us somewhere else?

Register for the Smart CX Public user conference or arrange a meeting at the shared IONOS booth at the Smart Country Convention. If none of the three dates suits you, we will find one of our own.

Or directly: Get in touch

Registration and meeting request

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Event overview — as of August 2026